Quality Management Services


Audit Quality Advisory Services for Accounting Firms

Quality Management Services

Quality management is a critical component for firms of all audit practices, including issuer and broker-dealer audits. Firms are required to comply with quality management and quality control standards related to their system of quality management. Specifically, the IAASB, AICPA, and PCAOB have adopted ISQM 1, SQMS 1, and QC 1000, respectively. As a result, firms that are required to follow IAASB, AICPA or PCAOB standards need to reconsider their quality management systems and implement policies and procedures to comply with these requirements.


The following diagrams depicts the steps that a firm should undertake to initially adopt and implement the quality management standards and the iterative and cyclical nature of operating their system of quality management on an annual basis:

Through our experiences evaluating systems of quality control at firms that operate domestically and internationally and completing hundreds of firm inspections, we as Advisors, meet firms where they are and understand the significant effort and the changes required by firms to implement and operate their system of quality management under the new quality management framework. These required changes will affect firms around the globe due to the amount of effort involved given the rigor of these standards. 


We have supported firms' initiatives to establish the appropriate policies, processes and systems to address the changes required in the adoption of the quality management standards. These changes include developing a robust risk assessment process, establishing governance and leadership controls, expanding firm policies and controls around independence and ethics requirements, and identifying and establishing appropriate policies and controls for firm technological, intellectual, and human resources. This work also includes developing or improving processes and controls over monitoring and remediation, including root cause analyses.


JGA has the experience and the team to help firms implement and operate their system of quality management and comply with the quality management standards.

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Our Services Include:

Risk Assessment


  • Identify the “what could go wrongs” 
  • Perform a risk evaluation 
  • Assist or perform risk heat mapping development and implementation 
  • Refine and update risks 

Implementation and Training


  • Assist with new or revised control implementation 
  • Support reorganization/realignment 
  • Develop, deliver, and consult on training programs 

Monitoring


  • At firm level 
  • Develop and implement score cards and QC KPIs 
  • At engagement level 
  • Perform pre- and post-inspections 
  • Perform root cause analysis, including
  • interviews with engagement teams 

Evaluation and Testing


  • Assist with the annual evaluation of the system of Quality Management including development, implementation and evaluation 

Quality Management Readiness 


  • Perform an initial risk assessment 
  • Perform a gap health check on key components of the firm’s QC process 
  • Support QC documentation efforts 
  • Advise on software implementation 
  • Refine and assist with developing QC processes 

Root Cause and Remediation 


  • Root Cause 
  • Assist with methodology / audit tool development 
  • Conduct interviews 
  • Perform and analysis of root cause findings 
  • Complete and report on root cause analysis 
  • Remediation 
  • Design and execute on remedial action plans for firm-level deficiencies 
  • Assist with engagement level remediation and resolution
June 24, 2022
Los Angeles, CA.: Johnson Global Accountancy (“JGA”) is pleased to announce the expansion of our current quality management implementation and monitoring services to launch of a full suite of services to help public accounting firms tackle the new Quality Management (“QM”) Standards required by the IAASB, AICPA, and PCAOB. “An audit firm’s system of quality management is an important pillar of the financial reporting ecosystem,” stated Jackson Johnson, President of JGA. “Since JGA started in 2017, we have been advising our U.S. and international clients on improving and monitoring their systems of quality management. It is, therefore, a natural fit for us to partner with public accounting firms all over the world on their design, implementation, and continuous monitoring of QM programs under the newly effective standards.” As firms face the new standards and their respective implementation dates, firms all over the world are required to evaluate and design quality management programs to prepare for the upcoming implementation dates. This includes designing a system that identifies and responds to all the quality risk areas using the firm’s processes, policies, and controls. JGA QM services include: Risk Assessment Implementation and Training Monitoring Evaluation and Testing Quality Management Readiness Root Cause and Remediation JGA is committed to supporting firms in the process of enabling their systems of quality management with customized software solutions. Our experience encompasses working with firms to provide expertise in a scaled set of managed services and software to complement the most successful implementation tools for our clients. Learn more about JGA’s QM services here. About Johnson Global Accountancy JGA is dedicated to helping public accounting firms around the globe achieve the highest level of audit quality. Led by CPAs and former PCAOB inspection staff, JGA professionals are passionate and practical about working alongside firm leadership to ensure the right controls, policies, and practices are implemented throughout the organization. ###
February 17, 2022
Compliance is definitely the main driver of the new System of Quality Management (SQM) standards issued by the IAASB or the drafted standards from AICPA and the PCAOB. There is no disputing that. However, for the early adopters, what we are finding is that there are immense amounts of business value that come out of this process; more if you actually start the process with business value in mind. Given that firms are all in various stages preparing for the go-live date of controls operating on December 15, 2022, we thought it would be helpful to lay out the strategic value drivers from this compliance exercise. Related: See a breakdown of the various implementation dates here . SQM implementation requires firms to take a closer look at their internal process; every process that touches the value chain of getting an audit done.
February 3, 2022
Register today for the "simulated live" recording of our Busy Season Reminders for Auditors co-sponsored with Johnson Global Accountancy. This webinar is a MUST for auditors going into busy season this year. It’s a “greatest hits” list of our A&A Update that we facilitate for accounting firms around the world. In this webinar we cover: Impairment reminders Auditing accounting estimates and the use of specialists Highlights of ASUs effective for private entities in 2021 Risk assessment and its impact on your audit procedures Preparing for ASC 842 Leases Audit integration (between IT and financial auditors) to improve audit quality Although we can't issue CPE credits for the recording, you can still get all the great content anywhere and anytime!
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May 28, 2025
WASHINGTON, D.C.: Johnson Global is proud to announce our first charitable contribution in support of the daughters of the American Revolution (DAR) —a historic nonprofit organization founded in 1890 and dedicated to historic preservation, education, and patriotism. With over 130 years of tradition and more than one million members since its founding, the DAR continues to make a meaningful impact through local, national, and global initiatives. "We are honored to support an organization whose enduring mission aligns with our values and commitment to community" said Jackson Johnson, JGA President. "This partnership marks a significant milestone for Johnson Global Advisory as we expand our philanthropic efforts and invest in organizations creating lasting, positive change". "Thank you JGA for this impactful donation will allow our chapter to continue our mission" said Jill Mathieu, Regent of DAR. To explore more about the impact of DAR, visit: www.dar.org/discover About Johnson Global Advisory Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB and SEC staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporate solutions which navigate those standards. JGA is committed to helping the profession in amplifying quality worldwide. Visit www.johnson-global.com to learn more about Johnson Global.
May 28, 2025
Johnson Global Advisory ("JGA") is proud to announce that Joe Lynch, Shareholder and Managing Director, will be speaking on a panel at the 40th Midyear SEC Reporting & FASB Forum . Joe will deliver the PCAOB update on June 6, with attendance available both in person and virtually. This panel will summarize the activities of the PCAOB including: • Understand the current regulatory landscape and emerging issues under new SEC leadership • Summarize rulemaking from the FASB’s technical agenda, including segment reporting and disaggregation of income statement expenses • Anticipate accounting and reporting issues incurred with income taxes, including ASU 2023-09 “Improvements to Income Tax Disclosures” • Identify changes from the FASB on accounting for financial instruments • Prepare for disclosure requirements on ESG and climate change, including the EU’s Corporate Sustainability Reporting Directive (CSRD), the requirements of California’s ESG disclosures legislation and the status of the SEC final rule • Recall recent developments and the most frequent comment areas in the SEC review process Click here to register and learn more. About Johnson Global Advisory Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB and SEC staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporate solutions which navigate those standards. JGA is committed to helping the profession in amplifying quality worldwide. Visit www.johnson-global.com to learn more about Johnson Global.
May 28, 2025
On May 13th, 2025, the PCAOB held a QC 1000 workshop in Washington, DC, providing critical insights into the upcoming quality control standard. With the effective date of December 15th, 2025 , firms must proactively identify and manage quality risks by setting quality objectives, assessing risks, and implementing responses. Examples and case studies with breakout groups played a crucial role to help firms understand and apply each stage of the implementation process, from risk assessment to monitoring and remediation. Many attendees are still early in their understanding of the standard, highlighting the need for clear guidance and support. In a live poll, a significant portion of the workshop attendees indicated they have not yet started implementation. The inspection approach of QC 1000 has not been finalized. As such, they did not take any questions regarding how this would be inspected in its formative years. However, we did read between the lines from a different question around audit documentation, that it’s possible they may select components on a test basis during an inspection. Background of the Standard The QC 1000 standard emphasizes the integration of eight components: the risk assessment process, governance and leadership, ethics and independence, acceptance and continuance of engagements, engagement performance, resources, information & communication, and monitoring and remediation process. For more background information on QC 1000, please see these JGA resources: Applying the QC 1000 and Other Standards to Your Firm Understanding the Broader Benefits of ISQM 1 and SQMS 1 Applying the Benefits of ISQM 1 & SQMS 1 Across the Firm Key Topics from the Workshop Key terms such as applicable professional and legal requirements (APLR), firm personnel, other participants, and third-party providers were defined to clarify roles and responsibilities within the firm's QC system. The workshop included a walkthrough of Appendix A2 of the standard. The firm’s system must consider the APLRs that are applicable to the firm, which is unique to each firm. APLR is defined in the standard as: Professional standards, as defined in PCAOB Rule 1001(p)(vi); Rules of the PCAOB that are not professional standards; and To the extent related to the obligations and responsibilities of accountants or auditors in the conduct of engagements or in relation to the QC system, rules of the SEC, other provisions of U.S. federal securities law, ethics laws and regulations, and other applicable statutory, regulatory, and other legal requirements. It is important to be able to clearly identify the type of resource in your QC 1000 implementation journey. Paragraph .05 also discusses the terms firm personnel, other participants and third-party providers. These are defined in Appendix A.5 (firm personnel), A.7 (other participants) and A.13 (third -party providers). 1. Firm personnel include: EQR (inside the firm), Staff at shared service centers, secondees and leased staff, specialists employed by the firm. 2. Other participants include other auditors, EQR (outside the firm), internal auditors of the client that provide direct assistance to the auditors, specialists engaged by the firm, Networks, and external QC function. 3. Third-party providers include audit software providers, system security vendor, audit methodology provider, confirmation intermediary, pricing services, and broker-dealer monitoring systems. There are four distinct roles and responsibilities as described in paragraphs .11 -.17 of the QC standard. The first two roles are the certifiers of the Firm’s QC results: 1. The principal executive officer and 2. Individual responsible for the operational responsibility and accountability for the QC system as a whole. The principal executive officer (PEO) is ultimately responsible for the design, implementation, operation, and evaluation of the firm’s QC system. Only firm personnel are permitted to fill the roles required by QC 1000 . JGA Insights: 1. Not all “participants” of a firm’s structure must be included in a firm's quality control policies and procedures, which is especially important for shared service centers and outsourced staffing arrangements. These roles must be clearly defined and applied as the different levels of participants within an organization are considered differently by the standard. 2. PCAOB-registered firms of all sizes – regardless of whether the firm currently audits issuers – must adhere to these components, ensuring consistency with international quality control frameworks. 3. While it was expressed in the session by PCAOB Staff that firms are not expected to reengineer their process (e.g. more than 1 set of QC documentation), firms may need to align or “top-up” their processes with multiple standards to ensure comprehensive compliance. Keep in mind here that the top-up may not just be for QC 1000. In fact, a system in compliance with QC 1000 may need top-up considerations for SQMS 1 and/or ISQM 1. Risk Assessment Principles There were several examples and case studies to go through among table groups during the session. These activities helped illustrate the importance of getting risk assessment right, since this drives what the firm focuses on for an effective system. When it comes to implementing QC 1000, there are some key takeaways from the risk assessment process that can really guide firms in the right direction. JGA Insights: Here are a few important points to keep in mind as you work through identifying and assessing quality risks 1. The QC 1000 standard does not prescribe a specific method for identifying and assessing quality risks. This gives firms flexibility but also places responsibility on each firm individually based on their circumstances. It’s more work upfront from a “cookie-cutter” approach but ensures the design of a process that fits a firm’s unique context. 2. Quality risks should not be viewed as the opposite of quality objectives . Instead, they are factors that could potentially hinder the achievement of those objectives. 3. The threshold of “reasonable possibility of occurring” applies to all risks, including risks of intentional misconduct by firm personnel and other participants. This means that firms must consider the likelihood of risks occurring and their potential impact on the quality objectives. The PCAOB staff shared during the workshop that the concept of reasonably possible follows the same definition as used in FASB ASC Topic 450 on Contingencies. Ethics and Independence Considerations The QC 1000 standard does not alter existing ethics and independence requirements under PCAOB or SEC standards. Firms must continue to comply with those as currently written. Compared to other standards like ISQM 1 and SQMS 1, QC 1000 is more stringent in certain areas. For example, it requires: 1. Creating and maintaining a restricted entity list; 2. Periodic review of the list to ensure accuracy; 3. Appropriate certifications related to independence; and 4. Audit committee approvals where applicable. Register for the next workshop and get going on implementation To gain a deeper understanding of the QC 1000 standard and its implementation, we strongly encourage you to attend the PCAOB Smaller Firm Workshop on June 17, 2025, in Irving, Texas. This in-person-only session will provide valuable insights and practical guidance for firms navigating the new quality control standard. Register now to secure your spot. As always, reach out to your JGA Expert with any questions. About Johnson Global Advisory Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB and SEC staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporate solutions which navigate those standards. JGA is committed to helping the profession in amplifying quality worldwide. Visit www.johnson-global.com to learn more about Johnson Global.
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