The Timeless Truth About Timing: How Planning Impacts Quality

There are so many quotes and sayings about planning and timing. 


Failing to plan is planning to fail. Timing is everything. An hour of planning can save hours of doing. 


I know, it’s all so cliché, but is it not true? The classic and timeless Jane Austen once wrote: “It is a truth universally acknowledged, that a quality audit in possession of a good engagement team must be in want of a well-planned audit timeline.” Maybe I’m paraphrasing here, but if Jane Austen wrote it, indeed, it must be true. 


In the past few years, working with JGA, I have performed numerous root cause analyses looking at both firm and engagement deficiencies. While most deficiencies are the result of multiple contributory root causes, there is one root cause that seems to be pervasive: timing. Countless times I have reviewed audit files where the partner and EQR sign-offs are just days before the opinion. Sometimes planning for a 12/31 audit isn’t prepared until January or February or planning is prepared in October but isn’t reviewed until the year-end audit is well underway. How can an engagement team successfully execute a quality audit if the planning and risk assessment hasn’t been finalized and/or reviewed until half-way through the year-end audit? If partner and EQR reviews occur the day before (or even sometimes the day of) the audit opinion, what ability does the audit team have to feasibly address comments or perform additional procedures based on those reviews? 


We get it. Audits are fast-paced. And with so many regulatory reporting requirements, inevitably, no matter how hard we try, there is always a fire drill to complete the work. But that doesn’t excuse the lack of sufficient planning and timely execution of audit procedures. 


On numerous pre-issuance reviews, often, I am surprised to find teams still auditing a Q1 acquisition almost a year later. Yes, the measurement period remains open for a year, but that doesn’t mean that it takes a year to perform audit procedures. Management has to report the acquisition in the proceeding 10-Q to the best of its ability. Therefore, engagement teams could be performing audit procedures over the acquisition accounting and fair value measurements right after the acquisition.


But let’s not focus solely on engagement teams. Firms continually approach us to assist with various aspects of quality management, whether performing monitoring procedures, such as post-issuance reviews, or assisting with PCAOB remediation, including drafting the response to the PCAOB as well as designing and implementing remedial actions. Often, firms are coming to us at the eleventh hour asking for help. While this is what we are here for, quality takes time. Anything done at the last minute inherently has a greater risk of errors and mistakes. 


As an industry, we don’t give proper weight to planning and timing. So what exactly does it mean to plan effectively? 


Better Project Management 


Traditionally, there are two types of partners in the accounting industry: technical partners and relationship partners. Technical partners are specialists in audit and accounting. We call them in when we have specific questions about an embedded derivative in a complex debt-equity financing and they’re the ones who will quote the codification in their response. The relationship partners, however, manage client relationships and land new business. But what about the partners who execute strong, quality audits? In the audit profession, auditors are promoted to senior associate and eventually to manager. We expect them to take over audits and manage these “projects”. Project management is a specific skillset that is not specifically linked to audit skills. Perhaps firms could provide training for managers on project management to help facilitate this new role as manager.  


Defining the Process 


Within an audit specifically, I would break down the timeline into three distinct phases: planning, interim and year-end fieldwork. While planning and risk assessment is an iterative process, the bulk of planning can be done early (e.g. Q2 or Q3). Interim can be built into quarterly reviews for public clients or can be planned around hard closes, such as a 9/30 close, enabling some year-end audit work to be brought forward to October or November. Yes, certain accounts can only be tested at year-end, such as estimates for inventory reserves, but there is plenty of other work that can be done at interim such as revenue, inventory pricing, and PP&E testing. And then finally, there is year-end testing leading up to the audit opinion. 


To plan for various phases, teams need to create detailed budgets that align with the timeline. I say this, fully realizing, budgets are a source of much contention. Managers feel pressure from firm leadership and the engagement partners to maintain and/or improve realization year over year while trying to make a realistic budget with appropriate staff and hours to execute the audit correctly. 


Having worked with the PCAOB and focusing now on audit quality as opposed to profitability metrics, I challenge the idea that audits in subsequent years will always be more efficient. Certainly, a second-year audit will be more efficient than a first-year audit and over time, some advancements bring efficiencies such as new software or audit technologies. But what about the loss of knowledge and experience from turnover of staff? Or incremental time for new auditing standards such as CAMs, or for new firm practice aids rolled out as part of PCAOB remediation? Are firms adjusting for these areas in the budget? 


The point is to be realistic. A budget typically starts with the prior year actuals. Let’s not pretend that those hours are entirely realistic. Firms preach that staff should never eat hours, but then get upset with managers when realization goals aren’t met. There are too many conflicts of interest here. So be realistic. If a firm expects an improvement in realization year over year, have an honest dialogue about where that realization is going to come from? Once the budget is finalized, then it is time to start allocating those hours between planning, interim and year-end. 


So far, this all makes sense and many teams do have early planning and interim phases. But, when all the work is documented and prepared, who performs the review? Effective planning means doing real-time reviews as the work is being performed. This also allows for practical coaching of younger staff as they perform audit work and allows for course correction before it’s too late to change an audit approach. 


Resource Management 


Once budgets and timelines are laid out, the next challenge is to plan resources. Resource management is already embedded in the PCAOB QC standards. However, it will become an even more important component once firms adopt the new AICPA, PCOAB and IAASB standards on quality management. 


Speaking purely of human resources, firms need to consider first and foremost, do we have enough staff? Resource shortages create a struggle of prioritization where firms play “catch-up” focusing on the most urgent clients (usually based on deadlines) and thus, planning and interim for other clients is delayed and the cycle perpetuates. 


While I can’t claim causation, I can say there is a correlation between staff workloads and audit quality. The greater the workload (especially factoring in concurrent year-ends), typically the lower the audit quality. 


In addition to figuring out if you have enough resources (staff), firms then need to think through resource allocation considering strengths, skillsets, etc. In other words, do we have the right resources with technical and/or industry knowledge? Do we have the right staff-level mix? And do we have a project manager to ensure the process is moving along efficiently? 


The new quality management standards have an entire component designated to resource management and actually expands from just human resources to incorporate both technology and intellectual resources. Firms will be forced to implement policies to provide the right resources and to monitor the effectiveness of those policies. In other words, if engagement teams are overworked or don’t have the right technological or intellectual resources, firms will need to remediate this deficiency. This requires early planning. 


Client Management 


While I might advise firms as a consultant and preach “early timing,” I haven’t forgotten the complications of client management. Many delays can be traced, in part, back to client delays. Part of project management is working with the client on timelines that are reasonable. I encourage teams to have these discussions early (e.g. Q1 or Q2 of the fiscal year) so that both the client and the engagement team can plan accordingly. 


Equally important is holding both parties accountable to agreed-upon timelines. Engagement teams must meet planning, interim and year-end deadlines. Clients need to be held to agreed deadlines. If the client is delayed by a week, then the logical response is that the opinion will need to be delayed a week as well. The client can’t just expect that the audit team will make up one week of time without some impact on quality. I realize it’s more complicated than this. However, it’s either a tough conversation with the client or risk a potentially poor-quality audit and a tough conversation with the PCAOB during an inspection. 


Firm Leadership Management 


Finally, these same concepts apply to firm management. One of the main components of quality management is tone at the top. If firm management doesn’t adequately plan for the design, implementation and execution of quality management practices, then how can it hold engagement teams to this same expectation? 


Under the current QC standards, there are firm programs that require significant time and planning. Take for instance practice monitoring, which can be a huge time commitment. Despite that, I don’t know of many firms who create a budget or establish timelines to complete these reviews. Even if it’s not client-facing, firms need to understand the nature of the various projects, create budgets, layout timelines and then appropriately staff the programs. 


Similarly, PCAOB remediation, depending on the number of QC criticisms, can be a huge undertaking. Many firms are not budgeting for the design and implementation of the remedial actions as well as the actual remediation submission to the PCAOB. Although firms have one year to respond, many wait until the last couple months to initiate remedial actions. Specific to this concern, the PCAOB is now asking firms to engage in a dialogue within 60 days of receiving the report. Early planning leads to effective and quality remediation. 


Early planning trickles down into other aspects of quality management, such as releasing new guidance and templates early in the year so that engagement teams have the most updated methodology prior to commencing audit procedures. Similarly, firms that plan training well in advance allow for quality content to be created and can ensure staff reserve the time to participate live. 


With the new quality management standards coming down the pipeline, I cannot emphasize enough the importance of planning early for this undertaking. 


There’s nothing new here. The point is, in a time where resources are tight and we are attempting to do more with less, it’s critical firms and engagement teams plan early and accelerate timing to facilitate quality both at the audit engagement level as well as the firm quality management level. If that isn’t happening, consider hiring project managers or reach out earlier to consultants to assist. While the industry may preach best practices, we need to start holding ourselves accountable. After the new quality management standards are implemented, firms won’t have a choice, because once the root cause for deficiencies is linked to timing, they’ll have to implement new controls and policies to ensure adequate and early planning. 


To keep with my theme of timeless literature, the Ancient Greek poet, Hesiod, once said (and this time, I’m not paraphrasing), "Observe due measure, for right timing is in all things the most important factor." 


About Johnson Global Advisory 

Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB and SEC staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporate solutions which navigate those standards. JGA is committed to helping the profession in amplifying quality worldwide. 


Visit www.johnson-global.com to learn more about Johnson Global. 

July 27, 2026
The Cost of Standing Still: Why Inspection Fear Can Create AI Quality Risk In our recent article AI Governance Belongs in the Boardroom, Not the Server Room , we explained why firm leadership must take responsibility for AI governance rather than treating AI as a technology issue. In When AI Becomes a Quality Risk: Why Governance Alone is Not Enough , we examined what happens when governance exists, but validation, monitoring, implementation, and ongoing evaluation fail to keep pace with adoption. This article examines a different risk: what happens when inspection uncertainty causes firms to delay AI adoption? While caution is appropriate, avoiding AI altogether may preserve the very quality challenges firms are trying to solve. The question is no longer simply whether AI can be used safely. The better question is whether the firm can govern AI use intentionally enough to improve audit quality without creating unmanaged risk. Fear of Inspection Can Become a Quality Management Issue Caution around AI is understandable. Regulators continue to emphasize sufficient appropriate audit evidence, professional skepticism, supervision, documentation, and accountability. AI does not change those expectations, it simply requires firms to demonstrate how AI-assisted work was governed, validated, supervised, and documented. That is why the issue belongs within the system of quality management. AI adoption should not begin with a technology question. It should begin with a quality risk question: where could governed use of AI help the firm respond to recurring quality challenges, and what safeguards must exist before teams rely on the tool? What Inspectors Are Likely to Ask Is Familiar A common misconception is that inspection risk increases simply because a firm uses AI. The more practical risk is that the firm cannot explain how AI use fits within existing audit and quality management expectations. When AI supports audit execution or quality management activities, firms should be prepared to explain: Why the tool was used for a specific audit objective or quality response; How the firm evaluated the reliability, completeness, and relevance of inputs; How outputs were validated before teams relied on them; How professional judgment and skepticism remained central to the conclusion; ·How engagement teams documented AI involvement and related review procedures; and How firm leadership monitored adoption, consistency, exceptions, and emerging issues. They apply existing expectations to a new way of executing or supporting audit work. A firm that can answer them with clarity is better positioned than a firm that avoids formal AI adoption while informal or inconsistent practices develop outside the quality management framework. Avoidance Can Create Its Own Quality Risks Choosing not to adopt AI may feel like the lower-risk path, particularly for engagements subject to heightened regulatory scrutiny. But avoidance does not eliminate quality risk. In some cases, it preserves deficiencies that technology could help address if implemented with appropriate governance, validation, and monitoring. For example, prolonged hesitation may: Limit the firm’s ability to analyze larger or mor complete populations of data; Maintain manual procedures that are difficult to supervise consistently across engagement teams; Delay improvements to methodology, documentation, training, and review practices; Reduce the firm’s ability to respond to recurring inspection or internal monitoring observations; Create uneven practices where some teams experiment informally while others avoid AI entirely; and Make it harder to attract and retain professionals who expect modern tools and clear guidance. The quality risk is not that every firm must immediately deploy AI broadly. The risk is that leadership may mistake inaction for control. If the firm does not define what is permitted, what is prohibited, and what must be validated, teams may fill the gap themselves. Case Study: When Formal Caution Leads to Informal AI Use Consider a firm that has not approved AI for use in audit execution because leadership is concerned about inspection scrutiny. The firm allows AI for general administrative tasks, but it has not issued detailed guidance addressing engagement-level use, documentation expectations, validation requirements, confidentiality restrictions, or supervision responsibilities. At the engagement level, teams continue to face time pressure, complex documentation requirements, and recurring review notes. Some team members begin using publicly available AI tools to summarize contracts, identify potential risk considerations, draft workpaper language, or explain technical accounting concepts. They do so with good intentions and do not view the use as problematic because the firm has not clearly defined boundaries. Several issues emerge: Governance is unclear because no one has formally approved the use case; Validation practices vary by team member and engagement; Supervision does not fully account for AI involvement; Documentation does not explain how AI-assisted outputs were evaluated; Confidentiality and data protection considerations are inconsistently addressed; and Leadership lacks visibility into how broadly AI is being used in practice. The firm intended to reduce inspection risk by delaying adoption. Instead, it created a more difficult risk profile: informal AI use without a consistent governance structure. From a quality management perspective, the issue is not simply that AI was used. The issue is that the firm did not create a controlled path for responsible use. The Better Question: How Should We Govern Responsible Adoption? Progress begins when firms shift the conversation from whether AI should be used to how AI can be governed as part of the system of quality management. That does not mean approving every tool or every use case. It means creating disciplined pathways for evaluating where AI may support audit quality and where the risks outweigh the benefits. Before expanding AI use, leadership should be able to answer: Which AI use cases are approved, restricted, or prohibited? Which quality risks does each approved use case address? What new risks does the use case introduce? What validation is required before outputs can be used? What documentation should appear in the workpapers or quality management records? Who owns the tool, the methodology, the training, and the monitoring process? How will leadership identify inconsistent uses, exceptions, or emerging concerns? These questions make AI adoption more inspection-ready because they connect the technology to governance, methodology, documentation, supervision, and monitoring. They also help firms avoid the false choice between broad, unmanaged adoption and complete avoidance. Inspection Readiness Comes From Control, Not Inaction Inspection readiness does not require firms to wait for AI-specific regulation. It requires firms to demonstrate that AI use remains grounded in existing audit quality principles: accountability, reliable evidence, professional judgment, supervision, and documentation. A governed approach, including approved uses cases, validation procedures, documentation standards, training, and monitoring, allows firms to innovate while maintaining control. Avoiding AI without addressing informal use often leaves leadership with less evidence of control, not more. Key Takeaways Avoidance is itself a governance decision. Existing audit principles, not new AI rules, remain the foundation for inspection readiness. Informal AI use may create greater inspection risk than transparent, governed adoption. Firms should evaluate AI as a quality response, not only as a technology initiative. Responsible adoption requires approved use cases, validation expectation, accountability, training, documentation standards, and ongoing monitoring. Standing still may preserve known quality challenges while allowing uncontrolled AI practices to develop beneath the surface. Final Thoughts The firms that will be most successful in the AI era are unlikely to be those that adopted AI the fastest or avoided it the longest. They will be the firms that can demonstrate thoughtful governance, disciplined implementation, and continuous oversight. Inspection readiness comes from evidence of control, not evidence of hesitation. Johnson Global Advisory supports firms in developing and evaluating AI governance frameworks, including approved use cases, validation practices, documentation standards, monitoring activities, and accountability structures. An independent review can help leadership assess whether the firm’s approach to AI is disciplined, transparent, and inspection-ready without allowing fear of inspection to slow responsible innovation.
July 16, 2026
In March 2026, the Public Company Accounting Oversight Board (PCAOB) issued a Request for Public Comment as part of its effort to develop a new 2026–2030 strategic plan and reassess future standard-setting priorities. The Board sought stakeholder input on several fundamental questions, including the future direction of inspections and enforcement, the impact of its new quality control standard (QC 1000), enhancements to inspection reporting, standard-setting priorities, international alignment, the role of technology and artificial intelligence, and opportunities to improve transparency with stakeholders. The PCAOB indicated that this feedback would help shape both its strategic plan and future regulatory focus areas.  The response was significant. Stakeholders from across the audit ecosystem—including audit firms, investors, regulators, academics, technology providers, and professional organizations—submitted comment letters addressing how audit oversight should evolve over the next several years. JGA contributed to this dialogue through its own submission to the PCAOB, offering perspectives on inspection modernization, quality management, transparency, and the future of audit oversight. The breadth of feedback provides a valuable view into the challenges, priorities, and expectations shaping the next phase of audit regulation. JGA reviewed 69 comment letters submitted in response to the PCAOB’s request for comment and identified recurring themes across stakeholders. While perspectives vary on implementation, a broader message emerged. Firms are increasingly being asked to demonstrate that audit quality is embedded throughout their organizations, not only within individual engagements. Across stakeholders, there is growing emphasis on system-level quality management, enhanced monitoring, more transparent reporting, stronger emerging technologies, and the ability to respond effectively to evolving regulatory expectations. For many firms, the challenge is no longer simply complying with requirements but demonstrating that audit quality can be sustained at scale. The responses do not call for incremental refinement. They point toward structural change. A System Under Pressure A clear pattern emerged across the comment letters: audit quality is increasingly dependent on access to skilled professionals. For firm leaders, these pressures create practical challenges that extend beyond compliance. Audit firms face increasing difficulty recruiting and retaining experienced professionals while simultaneously responding to expanding regulatory expectations. Many firms must invest in quality control infrastructure, training programs, monitoring activities, and technology enhancements at a time when talent resources are already constrained. This concern is framed not as a near-term challenge, but as a foundational risk to audit quality. The sustainability of the profession, both in terms of talent and institutional capacity, is emerging as a critical issue. At the same time, smaller firms frequently highlighted the disproportionate cost and scalability challenges associated with regulatory compliance, with several respondents warning that increasing complexity may reduce participation among smaller audit providers. Together, these pressures point to a broader tension: how to maintain rigorous oversight while supporting a sustainable and competitive audit market. Reimagining the Inspection Model The most consistent and concentrated feedback across the comment letters relates to the PCAOB’s inspection model. The comment letters suggest that stakeholders increasingly expect inspection programs to provide more context, better severity differentiation, and clearer connections between inspection findings and firm-level quality management systems. Several responses also suggest moving away from binary or pass/fail-style evaluations toward graded or tiered models that better reflect the severity and context of findings. For audit firms, inconsistent inspection outcomes can create uncertainty regarding regulatory expectations, remediation priorities, and resource allocation. When firms are unable to clearly distinguish between systemic quality concerns and less significant documentation deficiencies, it becomes more difficult to prioritize corrective actions and demonstrate the effectiveness of remediation efforts. Taken together, this feedback signals a clear direction- inspection programs must evolve from retrospective, engagement-focused reviews into frameworks that assess how firms operate as systems. Quality Control as the Foundation of Audit Oversight Closely tied to inspection reform is the growing emphasis on quality control systems as the primary driver of audit quality. Perhaps the strongest signal from the comment letters is the growing expectation that audit oversight should focus on the effectiveness of firm’s quality management systems rather than solely on engagement-level outcomes. This includes alignment with emerging frameworks such as QC 1000 and a greater focus on firm-level processes over individual audit outcomes. The implication is significant. Quality is increasingly viewed as systemic, rather than situational, requiring oversight models that evaluate governance, processes, and internal controls at the organizational level. Increasing emphasis on quality control systems requires firms to demonstrate how governance, monitoring, root cause analysis, corrective actions, training, resource management, and accountability mechanisms collectively support audit quality across the organization. From Periodic Review to Continuous Monitoring Another defining theme is the push toward a more data-driven model of audit oversight. Technology providers, data organizations, audit firms, and individual respondents frequently advocated the use of centralized audit data, structured reporting, and analytics-enabled monitoring to support real-time or near real-time oversight. This represents a shift away from periodic, sample-based inspections toward continuous visibility into audit activity. For many firms, this shift raises operational challenges related to data availability, technology infrastructure, governance, and monitoring capabilities. Organizations may need to evaluate whether current systems can support more timely reporting, analytics-enabled monitoring, and greater transparency into quality-related metrics. Technology, in this context, is not viewed as an enhancement, but as an enabler of a fundamentally different oversight model—one built on accessibility, comparability, and timeliness of data. Transparency and Investor Relevance A consistent concern across investors and market participants is the limited usefulness of current reporting outputs. Audit reports, and in particular Critical Audit Matters (CAMs), are frequently described as lacking clarity and specificity. Respondents note that disclosures often fail to provide meaningful insight into what was audited, how risks were addressed, or what the outcomes were. Similarly, PCAOB inspection reports are seen as insufficiently detailed and not clearly connected to investor decision-making. The feedback reflects a broader expectation that audit oversight should produce information that is more transparent, comparable, and meaningful to investors. At a fundamental level, this reflects a broader expectation: that audit oversight should produce outputs that are not only accurate, but usable. AI: A Transformational Force with Governance Implications AI is consistently identified as a transformative force in auditing. Stakeholders recognize its potential to enhance analytics, improve anomaly detection, and increase efficiency. Common recommendations include greater transparency around the use of AI, clear accountability for outcomes, and safeguards to ensure that human judgment remains central to audit conclusions. Interestingly, respondents devoted relatively little attention to AI’s capabilities and significantly more attention to governance, accountability, transparency, and validation. That shift suggests the profession is becoming less concerned with whether AI will be adopted and more concerned with how its use will be governed. The Need for Coordination and Alignment Finally, many respondents highlight the importance of coordination across regulatory and standard-setting bodies. Feedback includes calls for clearer delineation of responsibilities between the PCAOB and other regulators, as well as greater alignment with international standard setters such as the International Auditing and Assurance Standards Board (IAASB). As capital markets continue to operate globally, stakeholders are increasingly focused on consistency across jurisdictions and the reduction of duplication in regulatory requirements. For firms operating across multiple regulatory environments, inconsistent requirements can increase compliance complexity, duplicate effort, and create challenges in maintaining globally consistent methodologies and quality management systems. What makes these themes particularly noteworthy is not that they represent entirely new concerns. Rather, stakeholders from across the audit ecosystem appear to be converging around a common view of where oversight should evolve. The emerging emphasis on quality management systems, transparency, technology-enabled monitoring, and governance suggests that firms may face increasing expectations to demonstrate not only audit execution quality, but also the effectiveness of the systems designed to support it. Converging Signals, Persistent Tensions While the themes across the comment letters are highly consistent, they also reveal important tensions that will shape the next phase of reform: The need for transparency alongside regulatory and legal constraints The balance between innovation and control, particularly in the use of AI The challenge of maintaining investor protection while supporting smaller firms The trade-off between standardized oversight and operational flexibility These tensions are not contradictions. They reflect the complexity of modern audit oversight. What Audit Firms Should Do Now While the future direction of PCAOB oversight will continue to evolve, firms do not need to wait for final regulatory action to prepare. In the near term, audit firms should consider: Evaluating whether their quality control systems are designed, implemented, and documented in a manner that demonstrates firm-level accountability for audit quality. Assessing whether inspection findings, internal monitoring results, and root cause analyses are connected to systemic corrective actions. Reviewing how audit technology, data analytics, and AI-enabled tools are governed, documented, and subject to human oversight. Enhancing transparency in audit committee communications, CAM evaluations, and other reporting outputs. Preparing for oversight models that may place greater emphasis on consistency, scalability, responsiveness, and continuous monitoring. Conclusion While the future direction of PCAOB oversight remains uncertain, the themes emerging from these comment letters point toward a more systemic, transparent, and technology-enabled approach to audit quality oversight. Firms that begin strengthening their quality management systems, monitoring capabilities, governance structures, and reporting practices today may be better positioned to respond to future regulatory expectations and demonstrate sustainable audit quality in an increasingly complex environment. JGA helps audit firms assess, design, and enhance quality control systems, inspection-readiness processes, remediation programs, audit methodology, training, and governance frameworks for emerging technologies. As audit oversight continues to evolve, firms that proactively evaluate their systems, documentation, and monitoring activities will be better positioned to respond to future regulatory expectations.
June 29, 2026
In our recent article, AI Governance Belongs in the Boardroom, Not the Server Room, we explored why firm leadership, not technology teams alone, must take ownership of AI governance. Governance establishes accountability. However, accountability alone does not prevent quality deficiencies. As firms increasingly deploy AI-enabled tools across audit execution and quality management processes, a new challenge is emerging. The very technology intended to improve consistency, efficiency, and audit quality may introduce new risks if governance, validation, and monitoring practices fail to keep pace. For Managing Partners, Chief Quality Officers, and SQMS leaders, the question is no longer whether AI should be adopted. The question is whether the firm’s system of quality management is prepared to govern its use. In this article, we examine a practical question that follows naturally from that discussion: What happens when governance exists, but the firm’s quality management processes fail to keep pace with technology adoption? Governance is Only the Beginning The governance discussion often focuses on who is responsible for AI. Equally important is how firms integrate AI into their systems of quality management. When firms deploy AI-enabled tools to support risk assessment, testing, supervision, or documentation, those tools become part of the firm’s quality response. Technology-related issues rarely present themselves as technology problems. More often, they appear as deficiencies in audit execution, supervision, documentation, or quality management. By the time those deficiencies become visible, the underlying technology considerations may have already affected multiple engagements. As firms evaluate the role of AI within their quality management, one governance question deserves particular attention: Who is accountable when the tool gets it wrong? While technology teams may support implementation, responsibility for how AI-enabled tools influence audit quality resides with firm leadership and the system of quality management. Leadership should evaluate whether AI-enabled tools align with firm methodology, support professional judgement, and introduce risks that require additional oversight. Firms create unnecessary quality risk when they treat AI primarily as an innovation or IT initiative rather than a quality management consideration. How AI Creates Quality Risks The use of AI does not change the auditor’s responsibilities. Requirements relating to audit evidence, professional skepticism, supervision, review, and documentation continue to apply. What changes is the way those risks may manifest. AI can accelerate processes, but it can also accelerate the consequences of weak controls, insufficient oversight, or flawed assumptions. The very technology implemented to improve audit quality may become the source of future inspection findings. AI introduces several audit quality risks, including: Over-reliance on automated outputs Reduced professional skepticism Inconsistent application across engagements Limited transparency around how conclusions are generated Insufficient documentation of judgment Unlike traditional technology risks, these issues may not be immediately visible. Deficiencies often emerge only after engagement teams have relied upon the technology across multiple audits. Firms may use AI-enabled tools to identify unusual journal entries or summarize large data populations. However, when engagement teams rely on AI-generated outputs without sufficiently applying professional judgment, skepticism, and client-specific knowledge, important risk indicators may be overlooked or insufficiently documented. This distinction is important because technology-related issues rarely present themselves as technology problems during an inspection, internal review, or remediation effort. More often, they appear as deficiencies in audit execution, supervision, documentation, or quality management. Through our work supporting firms with inspections, remediation initiatives, and quality management programs, we have observed that the underlying technology considerations are often identified only after broader quality concerns begin to emerge. Case Study: Accelerated Technology and AI Implementation Across our work with firms of varying sizes, we are observing a consistent pattern. Leadership focuses heavily on tool selection and implementation timelines, while significantly less attention is devoted to validation, monitoring, and ongoing evaluation. As a result, firms are discovering quality concerns only after the technology has already been deployed broadly across engagements. Consider a firm that adopted an AI-enabled risk assessment tool as part of its response to inspection findings related to audit execution and documentation. Leadership viewed the implementation as part of its remediation strategy and expected the technology to improve consistency across engagements. However, because validation, methodology updates, training, and monitoring failed to keep pace with implementation, engagement teams began relying on outputs that had not been sufficiently evaluated. Several challenges emerged. The firm had not fully validated the tool’s audit functionality, methodology updates were incomplete, training was limited, and accountability for oversight had not been clearly established. Subsequent post-issuance reviews identified engagement deficiencies directly tied to improper reliance on the tool’s outputs. By that stage, the tool had already been deployed across multiple engagements, amplifying the impact of those deficiencies. The lesson extends beyond implementation. Firms often devote significant effort to deploying new technology but considerably less attention to evaluating outcomes after deployment. Leadership should periodically ask a simple question: Is the tool improving quality? Without ongoing evaluation, firms may assume technology is achieving its intended objectives while quality risks continue to develop beneath the surface. Trusting AI Requires Validation Effective governance requires more than approving technology investments. At its core, validation is about answering a fundamental question: How do we know the output can be trusted? Leaders must understand how the firm validates AI-generated outputs and demonstrates that those outputs support audit objectives. How would the firm demonstrate to an inspector, peer reviewer, or internal reviewer that the tool was appropriately validated and monitored? Before deploying AI-enabled tools, firm leadership should be able to answer: How does this technology support the firm’s audit methodology? What quality risks does it introduce? How will outputs be validated? How will use be monitored across engagements? Final Thoughts Governance establishes accountability, but accountability alone does not ensure audit quality. Firms create risk when they treat AI implementation as a technology project instead of a quality response. The most significant AI risk facing firms today may not be the technology itself. It may be the assumption that implementation alone is sufficient. As firms continue adopting AI-enabled tools, leadership should consider a simple question: If this technology contributes to an engagement deficiency next year, can we demonstrate that we appropriately governed, validated, implemented, and evaluated its use? At Johnson Global Advisory, our perspective is informed by work performed across inspections, remediation efforts, technology risk assessments, and quality management initiatives. As firms continue integrating AI into audit execution and quality management processes, understanding how these areas intersect may become just as important as the technology itself.
June 29, 2026
WASHINGTON, D.C.: Johnson Global Advisory is proud to support Santa Monica College through a donation to its STEM Program—investing in educational opportunities that prepare students for careers in science, technology, engineering, and mathematics. Santa Monica College’s STEM Program provides students with access to high-quality academic resources, hands-on learning experiences, and pathways to transfer to four-year institutions and enter in-demand fields. By fostering critical thinking, innovation, and technical skills, the program helps equip students with the tools they need to succeed in an evolving workforce. Katherine Moe writes, “We are deeply grateful to Johnson Global Advisory for its sponsorship of Santa Monica College’s Launch the Future campaign and its investment in the next generation of STEM leaders and innovators. This support expands access to hands-on research, industry-standard technology, scholarships, mentorship, and professional connections—ensuring financial barriers do not stand in the way of talented students pursuing careers that will shape the future of science, healthcare, technology, and innovation.” "My connection to California makes this especially meaningful, " said Jackson Johnson, JGA President. "Supporting the Santa Monica College STEM program reflects our broader commitment to education, access, and we’re proud to invest in opportunities that help shape the next generation of leaders." About Johnson Global Advisory Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB and SEC staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporate solutions which navigate those standards. JGA is committed to helping the profession in amplifying quality worldwide. Visit www.johnson-global.com to learn more about Johnson Global.
June 29, 2026
As discussed in our prior articles, What Regulators Expect to See When AI is Used and AI Governance Belongs in the Boardroom, Not the Server Room, firms increasingly recognize that AI governance belongs within the system of quality management. However, inspection experience shows that even well-designed governance frameworks do not eliminate risk. Significant failures occur not only at the policy level, but also at the engagement level, where AI outputs are relied upon as audit evidence without sufficient validation. This article focuses on that execution gap. Specifically, it examines why validation of AI is emerging as one of the most significant audit evidence risks facing public company auditors today. For public company auditors, AI validation is no longer a technical exercise. It is an audit quality issue — and increasingly, an inspection issue. In the eyes of regulators, AI does not reduce evidentiary requirements; it changes how evidence must be evaluated, corroborated, and defended . How AI Changes Audit Evidence—and Raises the Validation Stakes PCAOB auditing standards governing audit evidence have not been rewritten for AI. The fundamental requirement remains the same: auditors must obtain sufficient appropriate audit evidence to support their opinion. What has changed is the evidence pipeline: when AI is used, outputs are often indirect (generated through models rather than procedures alone), abstracted (summaries, risk flags, or scores rather than raw data), and less intuitive to evaluate using traditional audit instincts. This creates a new risk: auditors may rely on AI assisted outputs without fully validating how those outputs were produced, what they mean, or whether they are reliable. From an inspection perspective, AI introduces a simple but critical question: How does the auditor know the AI result is reliable enough to rely on as audit evidence? Inspectors are increasingly focused on whether the engagement team can demonstrate the completeness and accuracy of inputs, the reasonableness of assumptions/logic (including prompts), the consistency and explainability of outputs, and the auditor’s independent evaluation and corroboration. A common misconception is equating firm tool approval (vendor diligence, IT review, or risk assessment) with audit evidence validation. Approval is necessary, but it is not sufficient: validation must occur at the engagement level, in the context of the specific audit objectives, data, and risks. Where AI Validation Commonly Breaks Down In practice, AI validation risk often arises in predictable ways:
June 8, 2026
Johnson Global Advisory is pleased to announce that Jackson Johnson, CPA, President, has been appointed to serve on the AICPA & NASBA International Qualifications Appraisal Board (IQAB). The IQAB is responsible for evaluating international accounting qualifications and facilitating mutual recognition agreements between the United States and other countries, helping to support global mobility and consistency in professional standards. “It’s an honor to serve on the IQAB and contribute to efforts that strengthen the global accounting profession,” said Johnson. “As the profession continues to evolve, collaboration across jurisdictions is critical to maintaining high standards and enabling greater mobility for accounting professionals worldwide.”
May 20, 2026
Few technologies have generated as much excitement—and as much promise—for accounting firms as artificial intelligence (“AI”). The potential to streamline audit execution, reduce hours, and enhance firm profitability is real and already being realized. However, AI does not simply change how audits are performed; it fundamentally alters how firms must think about oversight, responsibility, and quality management. As regulators sharpen their focus on AI‑enabled audits, firm leadership must move beyond adoption and address a more complex challenge: establishing clear and scalable AI governance. This article outlines why AI governance is now a strategic imperative for accounting firm leadership. As discussed in JGA’s article What Regulators Expect to See When AI is Used , inspectors do not evaluate AI tools in isolation. They evaluate whether the engagement team obtained sufficient appropriate audit evidence, exercised professional skepticism, and applied appropriate supervision and review when AI was used. Those expectations are grounded in existing auditing standards and apply regardless of whether AI was used for risk assessment, testing, or documentation support. Against that backdrop, AI governance is not simply about approving tools or managing technology risk. It is about ensuring the firm’s system of quality management supports consistent, supervised, and well-documented use of AI that aligns with audit objectives and withstands inspection scrutiny. When firms treat AI as an IT matter, governance discussions tend to center on 1) Data security, 2) System access, 3) Vendor due diligence, and 4) Infrastructure controls. Those topics matter—but they are only the baseline. Inspectors do not evaluate whether AI systems are well engineered; they evaluate whether AI enabled audit work complies with standards, supports professional judgment, and is governed within the firm’s system of quality management. In short, AI governance is a firmwide audit quality issue, not a back office technology function. Using AI does not change the auditor’s responsibilities. Requirements still apply when AI is used for 1) Audit evidence, 2) Professional skepticism, 3) Supervision and review, 4) Engagement partner accountability and 5) Firm level quality controls. From an inspection standpoint, AI introduces new audit quality risks, including: Over reliance on automated outputs Reduced professional skepticism (automation bias) Inconsistent application across engagements Insufficient documentation of judgment Lack of transparency around how conclusions were reached These are not IT risks—they are audit quality risks. AI Touches Nearly Every Component of a QC System Under modern quality management frameworks (including PCAOB QC 1000 , AICPA SQMS No. 1, IAASB ISQM 1), AI affects nearly every component of a firm’s QC system, not just technology or data governance. 
May 20, 2026
Johnson Global Advisory ("JGA") is proud to announce that Joe Lynch, Shareholder, will be speaking on a panel at the 41st Midyear SEC Reporting & FASB Forum . Joe will deliver the PCAOB update on June 5, with attendance available both in person and virtually. This panel will summarize the activities of the PCAOB including: Recite new requirements for the lead auditor’s use of other auditors Anticipate the new standard, “The Auditor’s Use of Confirmation” Enumerate the new requirements of QC 1000, “A Firm’s System of Quality Control” Recall the guidance of the new auditing standard “General Responsibilities of the Auditor in Conducting an Audit” Understand the amendments addressing aspects of audit procedures that involve technology-assisted analysis of information in electronic form Learn about the proposal to replace existing auditing standards related to an auditor’s use of substantive analytical procedures Anticipate other Standard-Setting and Research Projects Summarize PCAOB inspection findings and enforcement activities Understand recent PCAOB publications, including: Spotlight Publications Audit Focus Publications Data Points Publications Click here to register and learn more. Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporates solutions which navigates those standards. JGA is committed to helping the profession in amplifying quality worldwide. 
May 15, 2026
Johnson Global Advisory (JGA) has submitted its response to the PCAOB’s request for input on its 2026–2030 strategic priorities. Drawing on extensive experience supporting firms subject to PCAOB oversight, JGA’s comments emphasize a more modern, risk-based approach to regulation focused on audit quality, scalability, and transparency. View JGA's comments here. Johnson Global partners with leadership of public accounting firms, driving change to achieve the highest level of audit quality. Led by former PCAOB staff, JGA professionals are passionate and practical in their support to firms in their audit quality journey. We accelerate the opportunities to improve quality through policies, practices, and controls throughout the firm. This innovative approach harnesses technology to transform audit quality. Our team is designed to maintain a close pulse on regulatory environments around the world and incorporates solutions which navigates those standards. JGA is committed to helping the profession in amplifying quality worldwide.
April 28, 2026
In our work with firms, we have seen a clear shift in how monitoring and remediation are viewed under modern quality management frameworks. They are no longer treated as retrospective compliance exercises. Instead, engagement deficiencies are increasingly used as meaningful inputs into an ongoing, risk-based system designed to identify issues early, address them thoughtfully, and reduce the likelihood of recurrence. Regulatory messaging reinforces this evolution. Oversight bodies are signaling a shift in focus from isolated engagement outcomes and more on whether firms have a system of quality management that consistently detects quality risks, responds appropriately, and demonstrates that remediation is working in practice. Based on our experience, while individual engagement deficiencies remain important, the more critical question is becoming how firms analyze, respond to, and learn from those issues over time. Engagement Deficiencies Are Signals, Not Endpoints Engagement deficiencies can surface through many channels, including pre-issuance reviews, internal inspections, post-issuance reviews, peer reviews, and regulatory inspections. Regardless of source, firms benefit most when these findings are evaluated through a consistent quality management lens. In practice, we encourage firms to look beyond whether a single engagement fell short . The more meaningful consideration is whether the deficiency points to potential weaknesses in governance, methodology, training, supervision, resourcing, or monitoring activities. We often observe that when issues are quickly labeled as engagement-specific, without assessing whether they reflect broader quality risks, valuable insight is lost. Modern quality management frameworks are designed to use these signals to strengthen the system, not simply close individual findings. What Effective Monitoring and Remediation Looks Like in Practice Firms that navigate this environment effectively tend to apply a disciplined and repeatable approach when deficiencies are identified. Based on our experience supporting firms across a range of practice areas, several elements consistently make a difference: Assess whether the issue may be systemic Recurring observations across engagements, service lines, or time periods often indicate system-level risk. Similar documentation gaps, inconsistent application of methodology, or supervision challenges rarely arise in isolation. Perform meaningful root cause analysis Effective root cause analysis typically moves beyond surface explanations. Firms benefit from evaluating whether policies and procedures were designed appropriately, implemented as intended, and supported by sufficient training, time, and resources. Design remediation that directly responds to the quality risk Remediation is most effective when it is clearly linked to the underlying risk. Depending on the circumstances, this may include enhancements to methodology, targeted training, revised review requirements, or changes to engagement acceptance, staffing, or oversight processes. Validate remediation through timely monitoring Implementing corrective actions is only part of the process. In our experience, firms are most successful when they also confirm that remediation operates as intended. Follow-up monitoring performed early enough to prevent recurrence is a critical component of this step. Failure to validate remediation remains one of the most common and consequential weaknesses we observe across firms. Case Study: When Remediation Is Not Validated In one situation we encountered, a firm identified engagement deficiencies through post-issuance reviews. The issues mirrored observations that had previously been noted during peer review and were communicated as having been addressed by the group responsible for report issuance. However, responsibility for validation was not clearly assigned, and no follow-up procedures were performed to evaluate whether the revised processes were effective. Subsequent post-issuance reviews, triggered by an organizational change, revealed that similar and additional deficiencies had re-emerged. From a quality management perspective, this was not an engagement execution failure. It reflected a breakdown in monitoring and remediation. The firm had information indicating quality risk but did not adjust its monitoring activities to confirm that remediation was working. Viewed through a system lens, this represents a system-level deficiency rather than an isolated engagement issue. Quality Management Applies Across All Engagement Types Modern quality management frameworks apply across a firm’s assurance and attestation practice, including private company audits, public company audits, SOC engagements, nonprofit audits, and other services. Deficiencies identified in any practice area may signal broader weaknesses in: Governance and leadership Methodology and training Monitoring activities Remediation processes In our experience, firms struggle to maintain an effective system of quality management when certain practices are treated as exempt from system-level evaluation. Key Takeaways Engagement deficiencies are inputs into the system, not endpoints. Recurring issues often indicate systemic quality risk. Remediation should be validated, not assumed. Monitoring activities should evolve as risks emerge. Quality management applies across all engagement types. Firms that treat monitoring and remediation as a continuous feedback loop, rather than a periodic exercise, are typically better positioned to improve engagement quality and respond to evolving regulatory expectations. Looking for an independent perspective on whether engagement deficiencies have been fully addressed? Based on our experience working with firms across assurance and attestation practices, Johnson Global Advisory supports clients by performing independent reviews, validating remediation efforts, and strengthening monitoring processes. If you would like support refining policies, training, workflows, or documentation standards, or would benefit from an objective assessment ahead of regulatory, peer, or internal inspections, contact your JGA audit quality advisor to discuss your needs.